Writing
Notes from twenty years on the floor.
MCP HUB — my second product
A self-hosted platform that lets AI assistants like Claude and Copilot work directly against enterprise systems, SAP included, through the Model Context Protocol — every session authenticated through your own SSO, new capabilities shipped as signed containers, air-gap capable.
Containerizing Blue Prism: Demo Part1
Running Blue Prism Server in Docker containers across a two-node Windows Docker Swarm, with an Azure Load Balancer splitting client traffic — more Blue Prism instances out of the same 8 GB box.
Reading a hand-written Bank Slip Without using any OCR or Cognitive Service
Extracting handwritten digits from bank slips with a LeNet-5 style CNN — isolating blue ink with OpenCV and matching MNIST's preprocessing quirks to fix a stubborn accuracy gap.
UiPath RPA Challenge - How I get the magic number 123 milliseconds
Cutting a form-filling workflow from 48 seconds to 123 milliseconds by reading the whole HTML structure at once and driving fields in parallel through injected JavaScript.
An article dedicated to a largely Ignored RPA Step - Best Approach Analysis
Why the most skipped step in RPA delivery — Best Approach Analysis — decides whether a bot merely mimics a human or actually does the job efficiently.
Surface Automation Vs Connector Based Automation - RPA Connectivity Analysis
Weighing connector-based automation against surface automation — resource cost, resilience and testing effort on each side, and how to pick per environment.
Introduction to Robotic Process Automation and its Lifecycle
A primer on what RPA can and can't do, and why Connectivity Analysis and Best Approach Analysis are the two stages that make or break a project.
"Voice Bio-metrics" is coming...
Why voice biometrics beats knowledge-based security questions for contact centre fraud detection, and how a few seconds of call audio can verify a caller.
ASIAN Companies Still require to learn the importance of Work Force Optimization and WFM products
Making the case that Workforce Optimization is more than call recording — and that under-investing in WFM quietly costs CSAT, handle time and headcount.